All returned items must meet the following criteria: ITEMS MUST BE UNDAMAGED, UNUSED, AND IN ORIGINAL CONDITION/PACKAGING.

For security and validation purposes Cruizin Concepts and/or the manufacture also may require photos of the item(s) being returned in order to validate the product(s) are in original condition and were not damaged during transit. This is both for our and especially the customers safety. In the event the items are returned and our staff sees that the merchandise is damaged this proves that the item(s) were in original condition before the items were returned. This will be mandatory information for the freight company in order to file an appropriate damage claim on the merchandise.

- Items must be complete, with all original instructions, hardware and packaging. All items must be accompanied by your original sales receipt/invoice listing the item(s).

- If the return is a result of a shipping error (wrong merchandise received) we will arrange the pick up and ship the correct items at no additional cost. Please note that due to the logistics of truck freight, it may take several days to resend merchandise. Returned merchandise must be received before correct merchandise can be shipped as a fraud prevention measure.

- All item(s) returned must be accompanied by a pre-issued return authorization number (RA#). You must abide by these instructions to return any merchandise:

   1.  Obtain RA# by contacting a customer service representative

   2.  RA# must be clearly marked on the outside carton next to the
mailing label of the return merchandise. Also you must include
the original invoice inside of carton.

   3.  Merchandise must be received by us within 30 days of RA# issue date

   4.  Any merchandise returned without a valid RMA number will NOT be accepted and will be returned to customer at his or her own
expense.

   5.  You are responsible for all shipping charges for returns for warranty issues/claims.

   6.  All returned merchandise must be received in original condition.
If the item is damaged or lost during return shipment, Cruizin
Concepts will not issue any refund or credit. Please insure all
return merchandise for your safety.

EXCEPTION: Does not include Carbon Fiber parts of special or special order items which require a mandatory 25% restocking fee.

 

We have had technicians write a basic overview of the installation process of these types of parts below:

1. Preparation Advice - Fill gaps with marglass, duraglass or other reinforced body fillers. These materials have fine strands of fiberglass and resin and add more structural strength than standard body fillers. Fiberglass parts must be clean prior to prime and paint.

2. Installation Advice - Do not over-tighten any screws. Snug up only to prevent fiberglass from cracking. Keep in mind that if the car for which the parts are being installed has been in any sort of accident or other alteration whatsoever, it may be necessary to file or sand some components to achieve perfect
fitment.

3. Preparing the Vehicle:
      a. Remove factory appendages such as license plate, brackets, fenderlips, mud flaps, etc.
      b. Visually inspect all parts
      c. Gently place bumper onto car and test fit merchandise. Mark holes for drilling.
      d. Drill holes and pre-fit parts on the vehicle. Be sure to
mask appropriate surface areas to avoid scratches when pre-fitting.
      e. Sanding or filing may be necessary to ensure a perfect fit.
      f. To obtain a perfect fit, you may want to "nest fit" the parts to the car. To do this procedure you must first:

- Tape off the car where gaps are exposed

- Rough up the area of the fiberglass where gaps will
need to be filled. Use 80 grit sandpaper in these areas so the material used will adhere properly.

- You can now fill the gaps with marglass, duraglass,
or other reinforced body filers.

 - The material will not stick to the tape on the car so
it is easily removable.

- Make sure all parts are fitting precisely on the car then proceed
to sand and prime the material while the part is off the
car.

4. Fiberglass cleaning and painting prep -

a. Prepare the products for painting by obtaining the following
materials:
-Clean rags
-3M #7447 Scotch Brite Pads
-2 Clean Buckets
-1,1,1 - Trichlorethane - a readily-available
non-flammable solvent.

b. 1,1,1 - Trichlorethen in each of the buckets designating
one bucket "dirty" (1st wash) and one bucket "clean" (2nd wash)

c. Using a rag and the "dirty" bucket of solvent, clean all
surfaces of the part thoroughly to remove the release agent.
Be sure to clean ALL surfaces, even those surfaces which will
not be painted, this prevents release transferring to surfaces
to be painted.

d. After the first washing has dried, use the Scotch Brit Pad and
the clean bucket of solvent to scrub all surfaces to be painted.
When the part has dried, the surface should be dull and slightly
scratched. If any shiny spots appear, they must be rescrubbed
until they are dull.

5. Installation -

a. After pre-fitting, remove parts and sand with 180 grit. Fill
any pinholes with spot putty or bondo.

b. Primer with feather-fill fiberglass. Primer, let dry, and water
sand with 400 grit.

c. Paint with desired paint, using flex additive.

d. When ready to bolt on the body kit, start from the middle of the
car and work out to the sides.

6. Painting -

a. Any automotive primer will furnish excellent adhesion to the
part if properly prepared. We do not recommend using a lacquer
primer due to its rigidity. Elastomeric primers are preferred
or acrylic primers with a flex additive are advisable.

b. Light sanding is recommended after the primer has been applied.

c. Final color coat would follow the same recommendations as the
primer except the sanding after the final color coat has been
applied should not take place.

NOTE: Flex agent in the primer and color coat is required due to
the flexibility of the part.

7. Sideskirts -

a. Remove factory side skirts

b. Place side skirt up to car. Sand edges of car to fit.

c. Drill 1/8 inch rives at wheel wells, 2 at each end.

d. Use Corvette Panel glue to bond to body if necessary.

e. Follow same instruction for bumpers in terms of prepping parts.