CRUIZIN CONCEPTS MOTOR SPORTS (CCMS) LLC - TERMS OF USE AGREEMENT

Welcome to CRUIZIN’ CONCEPTS MOTORSPORTS! By accessing and using this Web-site you agree to be bound by these terms and conditions, which govern the access and use of our web-site(s). Please read the following terms and conditions carefully.

Your use of the services provided in the www.cruizinconcepts.com, www.cruizinconceptswholesale.com, foosewheelsdirect.com or www.mustangwheelsdirect.com domain or any of its subsidiaries (the "Service") are specifically conditioned upon your agreement to the terms contained in this Terms of Use Agreement (the "Agreement"). By using the Service, you are agreeing to all of the terms and conditions contained in this Agreement.

I.          USER AGREEMENT – LEGAL INFORMATION

A.            MODIFICATIONS TO AGREEMENT

CRUIZIN’ CONCEPTS MOTORSPORTS may at any time, and without notice, modify, update, or otherwise change the terms of this Agreement, and you agree to be bound by such changes. Accordingly, we encourage you to visit the CRUIZIN’ CONCEPTS MOTORSPORTS Web-site from time to time to review the current terms and conditions.

B.            OWNERSHIP/COPYRIGHT AND TRADEMARKS

Any and all intellectual property rights associated with the Service and the www.cruizinconcepts.com or www.cruizinconceptswholesale.com Web-site and its affiliates—including without limitation any inventive concepts, know-how, publicity rights, trademarks, trade dress, trade secrets, and copyrights—are the sole property of CRUIZIN’ CONCEPTS MOTORSPORTS, and may not be copied, reproduced, modified, uploaded, transmitted, or distributed in any way without CRUIZIN’ CONCEPTS MOTORSPORTS’ written permission. Except as provided herein, CRUIZIN’ CONCEPTS MOTORSPORTS does not grant to you any express or implied rights to CRUIZIN’ CONCEPTS MOTORSPORTS’ intellectual property. Any rights associated with content that is transmitted, downloaded, or otherwise processed by the Service shall be retained by the content owner, if any, and may be protected by applicable copyright, trademark, or other laws. For the purposes of this Agreement, the term "Content" refers to any of the various information, files, data, and media types which can be sent, received, or processed by the Service in accordance with a variety of protocols, including, without limitation, text, graphics, video, audio, streaming media, e-mail, chat, HTML, instant messaging, and the like. This Agreement gives you no rights in and to such Content. To the extent that you own any rights in Content that you provide to CRUIZIN’ CONCEPTS MOTORSPORTS, you hereby grant to CRUIZIN’ CONCEPTS MOTORSPORTS a non-exclusive, irrevocable, royalty-free, paid-up license to use, copy, publish, distribute, publicly perform, publicly display, create derivative works or otherwise exploit any Content that is provided during your use of the Service. Any unauthorized use of the materials and content mentioned herein or on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. 

"Cruizin Concepts®" is a registered trademark of CRUIZIN’ CONCEPTS MOTORSPORTS, LLC. No license to use or reproduce this trademark or other trademarks on the Service is given or implied. All other brands and product names are the trademarks of their respective owners.

C.            TERMINATION

You agree that CRUIZIN’ CONCEPTS MOTORSPORTS’, in its sole discretion, may terminate your use of and access to all or a portion of the Service, and remove and discard any Content within the Service, for any reason, including, without limitation, for lack of use, or if CRUIZIN’ CONCEPTS MOTORSPORTS believes that you have violated this Agreement. You agree that any termination of your access to the Service may be effected without prior notice, and acknowledge and agree that CRUIZIN’ CONCEPTS MOTORSPORTS may immediately deactivate or delete your account and all related information, Content, or other files in your account and/or prevent any further access to such files or the Service. Further, you agree that CRUIZIN’ CONCEPTS MOTORSPORTS shall not be liable to you or any third party as a result of CRUIZIN’ CONCEPTS MOTORSPORTS’ termination of your access to the Service.

D.            ACCEPTABLE USE

In consideration for your use of the Service, you agree to provide true, current, accurate, and complete information about yourself as requested during the checkout process, and to update such information as may be necessary to keep it true, current, accurate, and complete. You agree that you will use the Service in a manner that complies with all applicable laws, and you acknowledge that you are solely responsible for any Content that you upload, download, transmit or otherwise process using the Service.

You explicitly agree to NOT:

• Transmit any Content that infringes any patent, trademark, copyright, rights of publicity, or other intellectual property right;
• Transmit any Content that violates any applicable local, state, national, or international law that could give rise to civil or criminal liability;
• Transmit any unsolicited promotional Content, advertising materials, "spam," chain letters, or other such solicitation;
• Transmit any Content that solicits purchase of any product or service, unless that solicitation has been explicitly approved in writing by CRUIZIN’ CONCEPTS MOTORSPORTS;
• Use the Service to transmit Content that includes any virus, worm, Trojan-horse, sniffer, or other code designed to acquire information about other users or disrupt the functionality or availability of any computer program, database, the Service or any other Internet host;
• Disguise your identity by spoofing, forging headers, using third-party relays, or otherwise obscuring the origin of transmitted Content, including impersonating another person or entity; or
• Use any robot, spider or other automatic or manual device or process to interfere or attempt to interfere with the proper working of the Service, nor act as a conduit for others to affect the same result.

E.            THIRD PARTIES

Parties other than CRUIZIN’ CONCEPTS MOTORSPORTS and its subsidiaries may operate stores, provide services, or sell product lines on the Service. Additionally, the Service may offer links to the Web-sites of affiliated companies and certain other businesses. CRUIZIN’ CONCEPTS MOTORSPORTS shall not be responsible for examining or evaluating, and does not warrant the offerings of, any of these businesses or individuals or the content of their respective Web-sites. CRUIZIN’ CONCEPTS MOTORSPORTS assumes no responsibility or liability for the actions, product, and content of all/any third parties. You explicitly agree to carefully review their privacy statements and other conditions of use.

F.            ELECTRONIC COMMUNICATIONS

By using the Service or by communicating with CRUIZIN’ CONCEPTS MOTORSPORTS electronically via e-mail, instant messenger, or by other means, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Furthermore, Cruizin Concepts and/or its other affiliated company sites may record IP address in addition to other information pertaining to your identify. This is only done for security purposes and is a firewall for preventing fraudulent interactions. Any communication will be monitored for quality control purposes.

G.            RISK OF LOSS

All items purchased from CRUIZIN’ CONCEPTS MOTORSPORTS are made pursuant to a shipment contract. The risk of loss and title for such items shall pass to you upon CRUIZIN’ CONCEPTS MOTORSPORTS' delivery to the carrier.

H.            PRODUCT DESCRIPTIONS

CRUIZIN’ CONCEPTS MOTORSPORTS attempts to be as accurate as possible with respect to product descriptions. However, CRUIZIN’ CONCEPTS MOTORSPORTS does not warrant that product descriptions or other Content of the Service is accurate, complete, reliable, current, or error-free. If a product offered by CRUIZIN’ CONCEPTS MOTORSPORTS itself is not as described, your sole remedy is to return it in unused condition subject to the terms of CRUIZIN’ CONCEPTS MOTORSPORTS' Return Policy.

I.            PRICING

CRUIZIN’ CONCEPTS MOTORSPORTS cannot confirm the price of an item until an order is placed. Despite our best efforts, a small number of items in our magazine adds and/or on our website(s) may be incorrectly priced. On many occasions this can and may be due to limited time offers that have not been recently expired and have not yet been updated to its original price. If CRUIZIN’ CONCEPTS MOTORSPORTS discovers that an item is incorrectly priced, CRUIZIN’ CONCEPTS MOTORSPORTS may do one of the following:

i.                If the correct price of the item is lower than that stated on or in our magazine adds or website, CRUIZIN’ CONCEPTS MOTORSPORTS will charge you the lower amount; or

ii.                If the correct price of the item is higher than that stated, CRUIZIN’ CONCEPTS MOTORSPORTS will, at its sole discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

J.            ORDER ACCEPTANCE AND SUBMISSIONS

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CRUIZIN’ CONCEPTS MOTORSPORTS reserves the right at any time after receipt of your order to accept or decline your order for any reason. CRUIZIN’ CONCEPTS MOTORSPORTS reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. CRUIZIN’ CONCEPTS MOTORSPORTS may require additional verifications or information before accepting any order.  

K.            LIMITATION AND LIABILITY OF DISCLAIMER

The CRUIZIN’ CONCEPTS MOTORSPORTS Web-sites (www.CruizinConcepts.com or www.cruizinconceptswholesale.com) and the materials therein are provided "AS IS". CRUIZIN’ CONCEPTS MOTORSPORTS makes no representations or warranties either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein. You agree that CRUIZIN’ CONCEPTS MOTORSPORTS, and its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the CRUIZIN’ CONCEPTS MOTORSPORTS Web-sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and/or consequential damages.

Buyer agrees and understands that CRUIZIN’ CONCEPTS MOTORSPORTS is not responsible or liable for any possible damage and/or injury incurred during accidents that may take place when using merchandise sold by CRUIZIN’ CONCEPTS MOTORSPORTS. This includes accidents caused by driver error, bad judgment, incorrect installations, and/or product instability such as cracking and/or breaking of parts outside of what the involved manufacturer may or may not cover. CRUIZIN’ CONCEPTS MOTORSPORTS and/or all affiliates and distributors will not be held responsible for injury/death due to misuse of items sold.

L.            JURISDICTION

 

Any legal action brought against/from CRUIZIN’ CONCEPTS MOTORSPORTS shall be governed by the laws of the State of Georgia without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of, or orders made on CRUIZIN’ CONCEPTS MOTORSPORTS shall be an appropriate federal or state court located in Bartow County, in the State of Georgia.

M.            NON RECEIPT OF PAYMENT

All orders that are shipped and received without payment will be turned over to our internal collections department after 7 days. In the event our internal collection department does not receive payment within 7 business days of notifying the customer about there outstanding balance it will then be sent to a 3^rd party collections agency.

This unfortunately may have a detrimental effect on your personal credit score. If collections does not receive payment within there given time frame the customer may be subject to being reported to all 40 Credit Bureau agencies.

Moreover, the account can and may be reported to other 3^rd party organizations which network reaches thousands of online and mail order merchants all over country which include many online companies and online retailers. These organizations may eliminate your ability to purchase goods at many major online merchants. This is integrated into many major online merchant’s website infrastructures to help prevent fraudulent and/or high risk customer transactions. However, as a Limited Liability Company we do not intend to damage our customers credit history and ability to purchase with other online retailers, but if the customer is absolutely unwilling to pay for his or her bill, we will as a last resort do the above. 

All returned checks will be charged a $35.00 fee. Any chargeback’s issued by credit card will incur a $125.00 fee. Please note: the chargeback fee cannot be refunded if and when in most cases CRUIZIN’ CONCEPTS MOTORSPORTS’ dispute response overturns the customers initiated chargeback. This fee is in part for representation for any chargeback issued against CRUIZIN’ CONCEPTS MOTORSPORTS and for this reason is non refundable.

              N.            IN STORE CREDITS

All in store credits are good for one full calendar year. Cruizin Concepst Motorsports reserves the right to refuse any account credits that date older than 1 full calendar year. Any credits authorized after this time period can only be authorized by an accounts department representative and would be issued out of courtesy.

II.            SHIPPING DAMAGE

Damage may occur occasionally in transit. Any damage incurred during transit is the responsibility of the carrier; therefore damage claims must be filed directly to the carrier. In case of damage, retain all cartons, packing materials and damaged merchandise for the carrier to inspect. Never refuse shipment or return it without approval, with the exception of Estes-Express (See, “Once Products Have Shipped”).  Your ability to be awarded a damage claim may be denied by the transit company if you refuse any freight shipment without our authorization (Estes-Express warrants authorized refusal of freight). If the damage is apparent upon receipt, accept the merchandise and note the damage and irregularities (such as crushed, torn, or broken packing) on the Freight bill and have the driver sign it as verification. All parts must be inspected before the driver leaves or else claims can be denied by the transit freight company. If any damage has occurred, not it on the driver's bill and have him initial it and make a copy for your records. All disputes as to the settlement amount or manner should be addressed with the carrier. CRUIZIN’ CONCEPTS MOTORSPORTS under no circumstances shall be liable for the damage merchandise or for subsequent settlement of the claim with the carrier. If you need assistance a CRUIZIN’ CONCEPTS MOTORSPORTS customer service representative may facilitate your damage claim process and/or may file the claim on the customers’ behalf. (Also refer to “Returns and Exchanges” section 1 A through B)

III.            CANCELLATIONS

The customer may make a cancellation request at any time after an order has been placed prior to the item(s) departure. All cancellations must be placed by phone with a CRUIZIN’ CONCEPTS MOTORSPORTS customer service representative in order to receive a cancellation number to finalize the request. Cancellations cannot be made by the customer by voicemail, us mail or via email.  There are no fees associated with cancellations contingent the item(s) were not special order or altered/modified/relocated to fill your order. We reserve the right to deny any order cancellation request, especially if any of these following events were required in order to fill your order.

You are responsible for any fees incurred during pre-shipment. This may include items that require special packaging or labor prior to shipment. For example; all mounted and balanced wheel and tire packages may incur additional fees and/or restock fees due to labor and special packaging that is required for these item(s) prior to shipment. We are reasonable, and in the event that a cancellation is requested prior to any of these activities taking place no fees will be evolved with your cancellation. If we agree to have your order cancelled and removed from our system, then you the customer will receive a cancellation number. If you have not received an order cancellation number then your order is still active and has not been cancelled. Any order without an order cancellation number will be considered an open/active order. Due to the high volume of shipments there are times when our customer service department who issues cancellations does not receive shipment verification/tracking information on the packages being shipped out for up to several days proceeding shipment. When our processing department is informed of the products non-shipment, then the cancellation can be finalized and the account closed. All order cancellations are subject to a 25% restock fee which may be applied in concurrence or in addition to any other fees that CRUIZIN’ CONCEPTS MOTORSPORTS deems necessary.  

CRUIZIN’ CONCEPTS MOTORSPORTS reserves the right to reverse any order formally cancelled and finalized in the event the item(s) cancelled shipped prior to date/time the cancellation number was recorded and issued. This is in part due to the logistics of CRUIZIN’ CONCEPTS MOTORSPORTS shipping item(s) from several warehouse facilities. Much times CONCEPTS MOTORSPORTS customer service department may not receive tracking information until several days after an item(s) departure. This is especially the case with all made upon order items.

IV.            CANCELLATION OF SPECIAL ORDERS/RETURNS AND EXCHANGES OF SPECIAL ORDER ITEMS

Cancelled orders are subject to a restocking fee for up to 25% which may be applied in concurrence or in addition to any other fees that CRUIZIN’ CONCEPTS MOTORSPORTS deems necessary.

CRUIZIN’ CONCEPTS MOTORSPORTS reserves the right to restrict or deny any return/exchange for special order items. Orders may not be cancelled once they have been shipped and/or have left our facilities. All returns/exchanges must be approved by CRUIZIN’ CONCEPTS MOTORSPORTS and are subject to a 25% restock fee.

V.        ONCE PRODUCT(S) HAVE SHIPPED

All body kits that have already been shipped or delivered are non-refundable merchandise. CRUIZIN’ CONCEPTS MOTORSPORTS reserves the right to deny and return/exchange for merchandise once it has been shipped and/or delivered. If you receive any body kit component(s) damaged, then you must immediately contact us so we can review your claim and potentially begin the return/exchange process and/or issue a damage claim with the involved carrier. CRUIZIN’ CONCEPTS MOTORSPORTS also reserves the right to deny any exchange(s) and/or return(s) upon reviewing your claim.

A.     INSPECT ALL PACKAGES UPON DELIVERY AND NOTATE ANY DAMAGE/DISCREPANCY TO THE RECIEPT AT TIME OF DELIVERY!

All packages MUST be inspected upon delivery to ensure that a damage claim can be awarded with the 3^rd party shipping company/freight carrier. If any damaged packages and/or products are not notated on the receipt of delivery at the time of delivery, then no compensation can or will be guaranteed. CRUIZIN’ CONCEPTS MOTORSPORTS is not responsible for compensation of any damage incurred during the shipment of any products.

IF MERCHANDISE ARRIVES DAMAGED: DO NOT REFUSE ANY FREIGHT SHIPMENTS OTHER THAN SHIPMENTS DELIVERED BY ESTES-EXPRESS TRUCK FREIGHT!

Please note; shipments that arrive damaged/otherwise via Estes-Express should be refused upon delivery. However, if any/all other shipping companies/freight carriers deliver your merchandise damaged/otherwise you SHOULD NOT REFUSE the merchandise. You should simply notate the damage on the freight bill/receipt of delivery and accept the     merchandise. At that time a damage claim can be filed with the freight carrier. Refusing the shipment upon delivery may result in your merchandise being refused without proper RMA at our warehouse location(s), and you will be responsible for any/all freight charges/fees or any other fees incurred.

B.   ALL RETURNED MERCHANDISE MUST RECEIVE PRIOR APPROVAL

From CRUIZIN’ CONCEPTS MOTORSPORTS and must have a valid RMA (Return Merchandise Authorization) number issued by CRUIZIN’ CONCEPTS MOTORSPORTS. All authorized returns must be returned within 10 days after being delivered. Any items received after 10 days or without approval from CRUIZIN’ CONCEPTS MOTORSPORTS will be refused and returned to the purchaser at his/her own expense. All returns must be in unused, unaltered, and unpainted condition. All returns must be sent shipping prepaid. Any returns sent freight collect will be refused and returned to the purchaser at their own expense. All returnable items must be carefully packed in original packing (or better) if the original packing is no longer in good condition. Purchaser is advised to insure the returned goods for their full value for his own protection, since neither CRUIZIN’ CONCEPTS MOTORSPORTS nor the shipping company would be responsible for any damage or loss in shipment. Refunds will not be issued on returned merchandise damaged on the way back to CRUIZIN’ CONCEPTS MOTORSPORTS. It is the buyer's responsibility to insure the returned shipment. In the event returned merchandise is damaged, CRUIZIN’ CONCEPTS MOTORSPORTS will file a claim with the carrier and refund the purchaser upon settlement of the claim.

VI.            RETURNS AND EXCHANGES

A member of our customer service staff must authorize any return/exchange. Authorization is given by a number assigned by CRUIZIN’ CONCEPTS MOTORSPORTS. Our Returns and Exchanges department must review your case and then contact the involved manufacturer(s) of your product(s) and/or the 3rd party shipping company(s) who delivered your products. This process takes a minimum of 24-48 hours. Returns or exchanges may occur only if the merchandise has been test fitted within (7) days of receiving the merchandise. Any notification after this will be up to the sole discretion of  a returns and exchanges manager.

All returns must be sent back within 2 weeks of receipt. If approved by a claims manager this time period can be extended to a maximum of 30 days. If extended all products must arrived back to there origin facility within 30 days of receipt or a mandatory 25% restocking fee may be imposed. Cruizin Concepts Wholesale reserves the right to deny any exchange and/or return.

RETURNS WITH THE FOLLOWING DISCREPANCIES WILL INCUR A MANDATED RESTOCKING FEE:

Restocking fees on the following items will be up to the sole discretion of a returns and exchanges agent. Returned item(s) that are missing parts or hardware Returned items missing any original packaging Returned item(s) without prior authorization Returned Products that have been modified RETURNS ON THE FOLLOWING ITEMS HAVE A MANDATED RESTOCKING FEE: Returns can be denied on any of the following products. Any item(s) that are approved for a return, will induce a mandatory restocking fee.   Wheel & Tire Combinations - (25%-45%) Body Kits - (25%) Hoods - (25%) Wings/Spoilers - (25%) Light Bars/Styling Bars - (5%) Performance Parts - (15%) Most other products do not induce any restocking fees contingent the item(s) are returned within there given chronological time period.

RETURNS ARE NOT ACCEPTED ON THE FOLLOWING ITEM UNLESS AUTHORIZED:

1. Wheel & Tire Packages
2. Wheels that have been mounted previously to a tire
3. Special Order or Made to order items

VII.            REFUNDS

Refunds are generally issued within 48 hours of your item(s) return. Refunded  will be issued by means of the original payment method. To insure that your account is refunded in a timely manner, please email the shipping department with your return tracking information. Representatives will then be able to trace your items return.

VIII.            REFUNDS

Refunds will not be issued on returned items that are received in damaged and/or altered condition. Any refund amount for such items must be authorized by a returns and exchanges agent. These agents will have full discretion as to the refund amount.

A.     IF MERCHANDISE ARRIVES DAMAGED

CRUIZIN’ CONCEPTS MOTORSPORTS is not liable or responsible for any shipments that arrive damaged. If you receive merchandise damaged, you must notate the freight bill and/or receipt upon receiving your product(s) and any damages must be reported to the shipping company/freight carrier immediately. CRUIZIN’ CONCEPTS MOTORSPORTS must be informed of the damage immediately as well. All of our merchandise is shipped insured. However, insurance reimbursement may not be awarded if correct protocol is not followed. You the customer are responsible to contact CRUIZIN’ CONCEPTS MOTORSPORTS and/or the involved shipping company/freight carrier as well as notating any discrepancy with the merchandise on the freight bill/receipt at the time of delivery. Even when the proper procedure is followed insurance awards are not guaranteed as they are assessed by carrier who delivered your merchandise and deemed valid by that entity and not by CRUIZIN’ CONCEPTS MOTORSPORTS. (Also refer to the “Shipping Damage” section)

i.       IF FREIGHT BILL/RECEIPT IS NOT NOTATED UPON  DELIVERY                       

(IN CASES OF MERCHANDISE ARRIVING DAMAGED)

CRUIZIN’ CONCEPTS MOTORSPORTS is not liable or responsible for any shipments that arrive damaged, especially if product(s) are not inspected upon delivery. If the freight bill and/or receipt are not notated of the discrepancy upon inspection of the delivered merchandise a damage claim must be formally filed with the carrier in order to receive any compensation or exchange for the product. This process can be filed by the customer or can be done by the shipper.  Any item(s) allegedly damaged may be denied by the carrier on the premise there is no proof that the merchandise delivered was damaged unless special notation is made on the freight bill and/or receipt. In these cases the CRUIZIN’ CONCEPTS MOTORSPORTS claims department can facilitate the customer in the process of filing all damage claim paperwork with the corresponding carrier. This service can and only will be provided at the customers request. CRUIZIN’ CONCEPTS MOTORSPORTS has the right to deny any claim for merchandise arriving damaged if (1) freight bill isn’t notated upon the arrival of the merchandise and/or (2) if CRUIZIN’ CONCEPTS MOTORSPORTS is not notified immediately about the damaged merchandise. (Also refer to the “Shipping Damage” section)

ii.          IF FREIGHT BILL/RECEIPT IS NOTATED OF DAMAGE

(IN CASES OF MERCHANDISE ARRIVING DAMAGED) 

If packages are inspected upon delivery and the freight bill/receipt is properly notated of the damage and/or discrepancy, then CRUIZIN’CONCEPTS MOTORSPORTS can initiate a damage claim with the 3^rd party freight carrier and/or shipping company that delivered your product(s). If the freight carrier and/or shipping company awards a claim for the damaged/lost product, then CRUIZIN’ CONCEPTS MOTORSPORTS can give either fully or partially recompense you for the product(s) damaged. CRUIZIN’ CONCEPTS MOTORSPORTS is not responsible for awards given and must adhere to the guidelines set by the 3^rd party shipping company/freight carriers involved. (Also refer to the “Shipping Damage” section) 

B.      ALL LOST OR DAMAGED MERCHANDISE

In the event merchandise is damaged/lost during freight/shipment, CRUIZIN’ CONCEPTS MOTORSPORTS is not responsible for any compensation and/or discounts on the damaged/lost products. Also, CRUIZIN’ CONCEPTS MOTORSPORTS is never responsible for any 3^rd party shipping charges. Therefore, the customer is responsible for origination shipping and return shipping charges if a return is authorized by CRUIZIN’ CONCEPTS MOTORSPORTS (See Returns/Exchanges for further detail). If CRUIZIN’ CONCEPTS MOTORSPORTS authorizes an exchange, you the customer, are also responsible for shipping charges for your replacement component(s).

All packages MUST be inspected upon delivery to ensure that a damage claim can be processed with the 3^rd party shipping company/freight carrier. If any damaged packages and/or products are not notated on the receipt of delivery, then no compensation can or will be guaranteed. CRUIZIN’ CONCEPTS MOTORSPORTS is not responsible for compensation of any damage incurred during the shipment of any products.

BODYKIT COMPONENTS (Includes all polyurethane, poly-fiber, dura-flex, carbon-fiber and fiberglass based components such as bumpers, fenders, side skirts, side scoops (c-scoops or rocker panels), hoods, deck lids, spoilers, window scoops, etc:

All our body kits are carefully packaged and inspected before they are shipped. We do not ship damaged products.

IX.     IF MERCHANDISE IS LOST DURING SHIPMENT